Refund Policy

 

Our Refund Policy was last updated on 03/04/2024.
Thank you for shopping at Prasrupa Engineering (OPC) Private Limited.

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The following terms are applicable for any products that you have purchased from us.

• IT services - Before start of development.

• Software products - within 7 days of deployment to your server. 

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Eligibility for Refunds

 

We offer refunds under the following circumstances: If the service is not delivered as promised due to an error on our end.If a technical issue caused by our platform prevents you from accessing the features you paid for, and the issue cannot be resolved within a reasonable timeframe.If you cancel your subscription within the refund period outlined below.

 

Refund Period
Refund requests must be made within 7 days of the payment date. Requests made after this period will not be eligible for a refund.

 

Non-Refundable Cases
Refunds will not be granted under the following conditions:
If you change your mind after purchasing a subscription or service.If you fail to use the service during the subscription period.If the issue is caused by third-party software or tools not affiliated with our platform.

 

Refund Process
To request a refund, please follow these steps:
Contact our support team at prantikchatterjee@logicwerk.com.Provide your payment receipt, order ID, and a detailed explanation of the issue.Our team will review your request and respond within 3-5 business days.If your request is approved, the refund will be processed to your original payment method within 7-10 business days.This has been generated by dodopayments.com

 

Contact Us
If you have any questions about this Refund Policy or require assistance, please reach out to us:
Email: prantikchatterjee@logicwerk.com